Jaclyn Hill Cosmetics lost favor with a number of customers upon the release of its first nude lipstick collection. The brand's launch was highly anticipated as Jaclyn Hill has been a popular beauty YouTuber for years. With the success of her first Morphe palette and around five years of teasing her official namesake brand, it's safe to say that fans had pretty high expectations.
Unfortunately, fans blasted Jaclyn Hill Cosmetics for a number of issues including bad customer service, damaged lipsticks, and more. Now Hill has finally addressed the lipstick complaints.