Forever 21 had the entire internet ticked off after multiple reports of plus-size shoppers receiving Atkins diet bars in their packages. The message sent — intended or not — is that plus-size shoppers should consider losing weight. That sucks because it's incredibly fatphobic, but it's also bad because Forever 21 has a history of not properly servicing plus-size women with its offerings. The brand has dropped way too many cool collections that basically left out plus sizes, save a few uninspired T-shirts. That practice coupled with this diet bar fiasco gives Forever 21 a terrible reputation.
Now the brand has something to say to all of its shoppers.
Forever 21 failed to address the diet bar issue on any of its social media platforms on which shoppers raised their concerns.
As Forever 21 shoppers demanded answers on social media, the brand responded with absolutely nothing. This was especially concerning since the brand has a Forever 21 Help Twitter page that's obviously created for issues like this. One shopper noted that they reached out directly to customer service, and the store would not do anything about the offensive "gift" it sent. Thankfully, Forever 21 did provide an explanation directly to media outlets.